Returns & Refunds
Last updated: July 3, 2026
Return Window
We accept returns within 30 days of the confirmed delivery date. Requests submitted after this window will not be eligible for a return.
Eligibility
To qualify for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Free from damage caused after delivery
How to Initiate a Return
- Email team@swiftfind.madethis.app with your order number and the reason for return.
- We will respond within 2 business days with return instructions.
- Ship the item back following the provided instructions.
Refund Processing
Once we confirm receipt of the returned item, your refund will be processed within 5–10 business days. Refunds are issued to the original payment method. There is no restocking fee.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned outside the 30-day window are not eligible for a refund.
Questions?
Contact us at team@swiftfind.madethis.app — we are happy to help.